Smarter Stores
Stronger Operations
AI Retail Intelligence & Store Operations Solutions for Modern Retailers
From Fragmented Stores to
Unified, Intelligent Operations
Retail operations are more complex than ever. xRetails gives you the visibility, reliability, and AI-driven intelligence to manage every store with confidence.
Store Reliability & Business Continuity
When broadband drops, your store goes dark. xPilot gateways deliver automated multi-WAN failover in under three seconds — keeping POS systems, payment terminals, and operations online.
Centralized Visibility Across All Stores
Fragmented tools and siloed data make it impossible to see what is really happening. Vortex Cloud unifies every device, every store, and every data stream into a single, intuitive dashboard.
AI-Driven Operations & Intelligence
On-device AI transforms raw footfall data into actionable insights — real-time queue alerts, conversion rate tracking, and staffing recommendations. No video leaves your store.
Explore Solutions by Industry
What AI Intelligence Delivers for Your Stores
Beyond the technology, what matters is what you achieve. xRetails helps retailers convert operational data into measurable improvements in revenue, cost savings, and customer experience — across every location.
Boost Conversion Rates
Align staffing with real-time footfall patterns to capture every sale. Retailers using xTrack see an average 12% improvement in conversion by eliminating understaffed peak periods.
Reduce Operational Costs
Cut IT dispatch costs by up to 80% with remote monitoring and automated recovery. Proactive alerts mean fewer emergency site visits and less unplanned downtime.
Enhance Customer Experience
Reduce queue wait times by over 30% with intelligent staffing recommendations. Shoppers enjoy faster checkout, better service, and a more pleasant store environment.
Results based on aggregated client data across 600+ retail deployments in APAC.
What Our Clients Say
Trusted by leading retail and F&B brands to deliver operational intelligence.
Reduced IT trouble tickets by 80% across 50+ stores
xRetails gave us visibility we never had before
Queue wait times down 35% during peak hours
xTrack shopper analytics changed our staffing game
Reduced IT trouble tickets by 80% across 50+ stores
xRetails gave us visibility we never had before
Queue wait times down 35% during peak hours
xTrack shopper analytics changed our staffing game
Dual-WAN failover and remote recovery are a lifesaver
Professional service solves professional problems
No more external IT vendors for basic connectivity
Vortex dashboard transformed our daily operations
Real-time alerts prevent problems before they happen
Dual-WAN failover and remote recovery are a lifesaver
Professional service solves professional problems
No more external IT vendors for basic connectivity
Vortex dashboard transformed our daily operations
Real-time alerts prevent problems before they happen
No video leaves the store — privacy fully protected
AI turns footfall data into actionable decisions
A true partnership for retail growth
12% improvement in conversion rates in one quarter
The backbone of our multi-store operations
No video leaves the store — privacy fully protected
AI turns footfall data into actionable decisions
A true partnership for retail growth
12% improvement in conversion rates in one quarter
The backbone of our multi-store operations
From deployment to daily use — a total game-changer
Reliable, intuitive, and incredibly powerful
Reduced IT trouble tickets by 80% across 50+ stores
Professional service solves professional problems
AI turns footfall data into actionable decisions
From deployment to daily use — a total game-changer
Reliable, intuitive, and incredibly powerful
Reduced IT trouble tickets by 80% across 50+ stores
Professional service solves professional problems
AI turns footfall data into actionable decisions
Our Core Products
Enterprise-grade hardware and software engineered for retail resilience. From the gateway to the cloud.
Smart Store Gateway for reliable connectivity and remote device management.
View Details
5G & Wi-Fi 6 converged gateway for high-bandwidth, mission-critical stores.
View Details
AI-powered people counting camera with ReID technology and privacy-safe edge processing.
View Details
Unified SaaS dashboard for real-time monitoring, AI insights, and automated alerts.
View DetailsFeatured Articles
xRetails Heads to NRF Retail's Big Show APAC 2026 — See You in Singapore!
xRetails is exhibiting at NRF Retail's Big Show APAC in Singapore, June 2–4. Visit our booth to experience xPilot, xTrack, and Vortex Cloud live — and see how 600+ brands are transforming their retail operations.
The Singapore Gold Rush: Why Chinese F&B Brands Are Rewriting Southeast Asia's Retail Playbook
From Haidilao hotpot to Mixue bubble tea and Luckin coffee, Chinese restaurant chains are flooding into Singapore at an unprecedented pace.
Why Traditional POS Data Is No Longer Enough for Modern Retail
Discover why combining POS data with AI shopper intelligence (like xTrack) is the secret to unlocking hidden revenue in your stores.
Comprehensive Solutions
Two integrated platforms delivering operational intelligence — keeping your stores connected, your operations visible, and your decisions data-driven.
xPilot: IoT Connectivity
Cloud-managed networking and device monitoring. Detect connectivity issues before they disrupt operations and recover remotely — reducing IT dispatch costs and minimizing downtime.
- ✓Centralized Multi-Site Control
- ✓Proactive Device Alarms
- ✓Automated Remote Recovery
xTrack: AI Shopper Insights
Next-gen shopper analytics using on-device AI. Accurate people counting, queue detection, and conversion intelligence — all processed at the edge to protect customer privacy.
- ✓High-Accuracy Counting
- ✓Privacy-Safe On-Device Processing
- ✓Shopper Journey Heatmaps
Let's Talk About Your Stores
Ready to improve store operations, reduce downtime, and boost conversion? Fill out the form and our team will reach out within 24 hours.
xRetails Singapore HQ
29 Media Circle #02-14/15, South Wing
Alice@Mediapolis, Singapore 138565